At ChatBotNexus, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you interact with our chatbot or use our services, we may collect personal information such as your name, email address, phone number, and any other information you provide.
- Usage Data: We may collect information about how you access and use our services, including your IP address, browser type, device information, and pages visited.
- Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience on our website and to analyze how our services are used.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and maintain our services.
- To personalize your experience and improve our offerings.
- To communicate with you, including responding to your inquiries and providing customer support.
- To analyze usage trends and improve our services.
- To comply with legal obligations and protect our rights.
3. Disclosure of Your Information
We may share your information in the following circumstances:
- With Service Providers: We may share your information with third-party service providers who assist us in operating our services and conducting our business.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Confidentiality
ChatBotNexus will not at any time or in any manner, either directly or indirectly, use for the personal benefit of ChatBotNexus, or divulge, disclose, or communicate in any manner any information that is proprietary to Client, or which has been provided to Client by others under confidentiality restrictions. ChatBotNexus will protect such information and treat it as strictly confidential. This provision shall continue to be effective after termination of this Agreement. Confidential information includes but is not limited to, customer lists, contacts, vendors, mark-ups, profit/overhead percentages, any spreadsheet or computer-generated data regarding the project or business, as well as all business, technical and non-public financial information of the Client.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access, correct, or delete your personal information.
- The right to object to or restrict the processing of your personal information.
- The right to withdraw consent where we rely on your consent to process your information. To exercise these rights, please contact us using the information provided below.
7. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ChatBotNexus
750 Otay Lakes Road #1127
Chula Vista, CA 91910
Effective date: July 1,2024