What is my AIPhone assistant capable of?

Scheduling appointments, enhanced customer service, handling, data entry, assistance with orders, coordinating meetings, product and service
information, automatic call forwarding, business information, simultaneous call handling, works 24/7, lifelike conversations, notifying team members.

Whom can I contact for issues with the You Intelligent Phone Bot?

Feel free to contact us at any time regarding your issues via this link: Link

What things can I personalize with my bot?

When creating or editing a bot, you will configure several key sections: a) Identity, b) Behavior, c) Knowledge

a) Identity:

The Identity section defines who you want your bot to be (e.g., friendly, humorous) and how your bot acts and sounds on the widget. Voice: Choose from a variety of voice options for the bot you can choose the gender voice of the bot.

b) Behavior:

This section controls how the bot greets and interacts with users during conversations. If there is a brief pause lasting more than 10 seconds, the bot will politely ask followup questions to break the silence. Essentially, this section tells the bot everything it is and should be. It also includes what information the bot should try to gather from the caller.

c) Knowledge:

The Knowledge section manages the information sources the bot uses to answer questions. You have the option to restrict the bot’s knowledge to only the information you provide, or it can also rely on the knowledge you supply as well as ChatGPT4.0 for realtime data.

Automatic Website Crawling:

The bot will automatically crawl your website and be trained on everything there (every page). This will be the primary source of information for the bot.

Custom Knowledge:

In addition to your website, you can provide any other custom knowledge you prefer.

Knowledge Files:
You can upload files such as PDFs and DOC formats to supply information to the bot. This structured approach will help you set up and customize your bot effectively, ensuring it behaves and responds exactly as you intend. Can I use my own phone number for my bot? Yes. ChatBotNexus provides its own dedicated phone number. To use your existing business number, you should forward calls from your business number to the You Intelligent Phone Bot provided number. This allows the You Intelligent Phone Bot to function as your receptionist.

What integrations does You Intelligent Phone Bot integrate with?

GoHighLevel, Google Calendar, Acuity Scheduling, Calendly, HoneyBook, SquareUp, Zoom, Zendesk, Intercom, Notion, Salesforce, HubSpot, Microsoft
Dynamics, Pipedrive, Zoho, and more!

Where will I see the phone conversation transcriptions?

Immediately after the phone conversation is completed, you will receive an accurate transcription at the website you signed up with. Refresh your email to see it.

Is the Intelligent Phone Bot webbased or textbased?

The You Intelligent Phone Bot is not textbased. It is a webbased and voicebased virtual assistant designed for small and local businesses.

How can I fix issues while publishing the bot?

Feel free to contact us at any time regarding your issues via this link: Link

Are there best practices for handling specific prompts or requests within the bot’s behavior?

Our team provides templates for phone bots to be professional, pause and allow the customer to respond, follow up if there’s silence for 10 seconds, avoid getting offended or frustrated, and act like a perfect, professional phone assistant. Just tell us what you want your bot to be and know — we’ll handle the rest.😉

What happens if I have past due payments?

If your payment is overdue by 30 days, it is considered past due. If unpaid 15 days after notification, interest of 1% per month will be charged until full payment is made.

What is ChatBotNexus’s refund policy?

Monthly subscriptions can be canceled any time before the next billing date to avoid being charged. If canceled before billing, you won’t be charged for the upcoming cycle and access ends immediately. If canceled after billing, you retain access until the end of the current billing cycle, but no refunds are issued.

Can a ChatBotNexus chatbot crawl websites and relay information in real time?

Yes. For example, if you're in the real estate niche, your bot can crawl, we can design a bot that can crawls real estate websites like Zillow, Realtor.com, Redfin, Trulia and others in real-time to check for house availability based on a caller's preferences. If you're hotel concierge, once you give the bot software access permission, the bot can see what rooms are available for booking. If you're in the car rental niche, the bot can see which cars are available for renting and relay pricing. To see what event is available, the bot can check ticketing platforms (Ticketmaster, StubHub) to provide up-to-date ticket availability and prices.